FAQs

1. What is your shipping Policy?

We ship items out as soon as possible, matter of fact if you can confirm your payment before noon on any working day in the following Cities, Lagos, Abuja, Kano, PHC, Asaba, Ibadan, Benin, Kaduna, Enugu, Jos chances are you will receive Same day and this is why our Customers Love us. For more information on this, Chat with any of our agents.

2. Do you offer Cash on Delivery?

We currently do not accept cash on delivery. To place an order, you'll need to make a prepayment of at least 20% of the total order value to our Alabamart Ltd Corporate Fidelity bank account. This serves as a commitment to your purchase and ensures we can process your order efficiently. The remaining 80% will be due upon delivery.

3. Do Alabamart offer Product Warranty?

Yes! We offer a Full Product Warranty on all products purchased from our online store. For more information on how product warranties for top brands we sell work please use the link below: https://alabamart.com/pages/product-warranty You can always chat with any of the agents for more information on Alabamart product warranty policies.

4. Do you offer Appliance Installations?

Yes, we do! Our Expert Team of Technicians will handle Installations for the following: 1. Split Ac 2. Floor Standing Ac 3. Ceiling Cassette/Concealed AC 4. TV 5. Furniture 6. Washing Machines 7. Refrigerators & Chillers 8. Home Automation 9. HVAC 10. Full Power Solutions (Solar panel, Inverter & battery, Diesel generator Installation)

5. Can I pick up Items myself?

We do not encourage customer-arranged pickups rather we encourage our customers to lift their legs and let us do the heavy lifting and deliver your sparkling, shiny brand new Appliance to your doorstep Nationwide. If you still need further assistance with this, Please mention this to any of the customer service agents. We would be happy to help.

6. Is Alabamart in Alaba Intl Market Ojo?

No, Alabamart is not in Alaba International Market, Ojo Lagos. Alabamart is an online store for Shopping Quality & Affordable homes, kitchens & Commercial Appliances at the most competitive pricing and after-sales services.

7. Do you sell Foreign or Fairly Used Appliances?

NO! We only sell brand New OEM manufacturer's products in our store. We are partners with the Big Players in the Nigerian Appliances market so this is where the sweet deals are for brand-new appliances. We sell Top Brands Like, LG, Hisense, Samsung, Panasonic, Royal, Midea, Bruhm, Skyrun, Nexus, Scanfrost and many more. All with product warranties

8. Track my order

To track your order, please provide your order number or email address. You can also visit our website and log in to your account to view your order status.