FAQs

We ship items out as soon as possible. matter of fact, if you can confirm your payment before noon on any working day in the following Cities, Lagos (Within 2-6 hours), Abuja (Within 1-3hrs), Kano (Within 1-3hrs), PHC (Within 1-3hrs), Asaba (Within 1-3hrs), Ibadan (Within 1-3hrs), Benin (Within 1-3hrs), Kaduna (Within 1-3hrs), Enugu (Within 1-3hrs), Jos (Within 1-3hrs), chances are you will receive Same day, and this is why our Customers Love us. For more information on this, chat with any of our agents.

To place an order, you'll need to make a prepayment of at least 20% of the total order value to our Alabamart Ltd Corporate Fidelity/Zenith/Wema bank account. This serves as a commitment to your purchase and ensures we can process your order efficiently. The remaining 80% will be due upon delivery.

Yes! We offer a Full Product Warranty on all products purchased from our online store. For more information on how product warranties for the top brands we sell, please use the link below: https://alabamart.com/pages/product-warranty. You can always chat with any of the agents for more information on the Alabamart product warranty policies.

Yes, we do! Our Expert Team of Technicians will handle Installations for the following: 1. Split Ac 2. Floor Standing Ac 3. Ceiling Cassette/Concealed AC 4. TV 5. Furniture 6. Washing Machines 7. Refrigerators & Chillers 8. Home Automation 9. HVAC 10. Full Power Solutions (Solar panel, Inverter & battery, Diesel generator Installation)

We do not encourage customer-arranged pickups; rather, we encourage our customers to lift their legs and let us do the heavy lifting and deliver your sparkling, shiny, brand-new Appliance to your doorstep nationwide. If you still need further assistance with this, please mention this to any of the customer service agents. We would be happy to help.

NO! We only sell brand-new OEM manufacturer's products in our store. We are partners with the Big Players in the Nigerian Appliances market, so this is where the sweet deals are for brand-new appliances. We sell Top Brands Like LG, Hisense, Samsung, Panasonic, Royal, Midea, Bruhm, Skyrun, Nexus, Scanfrost and many more. All with product warranties

To track your order, please provide your order number or email address. You can also visit our website and log in to your account to view your order status.