Skip to product information
1 of 8

NHDAL

Sony WF-C500 Truly Wireless Headphone

Sony WF-C500 Truly Wireless Headphone

Regular price ₦102,000.00 NGN
Regular price ₦125,000.00 NGN Sale price ₦102,000.00 NGN
Sale Sold out
Shipping calculated at checkout.

Product Warranty

Alabamart Logo

How  LG, Hisense & Popular Brands Warranty work.

Have you ever purchased a product and suddenly there is an issue and you become confused not knowing what to do?

Here is where the warranty comes into play.

What is a Warranty?

A warranty is a type of guarantee that a manufacturer makes regarding the condition of its product. Various brands offer different types of warranties ranging from 3months to even 10years depending on the item. Depending on the warranties, the manufacturer can either Repair it or replace it for you free of charge.

Alabamart products all comes with the manufacturer’s warranty. Here is another reason why buying from us gives you even more value for your money. Let’s look at the various popular brands and how their warranty works.

 

LG:

 

 

Lg Logo | Alabamart

 

LG Electronics provide a period of Twenty-Four (24) months or Two (2) years warranty on its products. And warranties are limited to the country of purchase.

Warranty proof:

The Sales Receipt or Purchase Invoice showing the date of purchase of the Product is the proof of date of Purchase. Customers may be asked to furnish proof of ownership and date of purchase by showing sales receipt/purchase invoice. LG reserves the right to refuse warranty service if this information has been removed or modified after the original purchase of the Product.

NOTE: Servicing will be provided free of charge during the normal business hours and under safety conditions and circumstances for the period specified above from the date of purchase.

Warranty Contact Point
If, during the warranty period, this product fails to operate under normal use, the customer should return back the unit to LG Electronics Authorized Distributors or Service Partners, in the country/region where the product has been purchased from, or to the nearest contact points (pick up & drop off) mentioned by the Authorized Distributor. For more information regarding the Authorized Service Center or contact points, please refer to the Customer Service contact point mentioned in the warranty card.

In Warranty Terms and Conditions


1.The proof of date of Purchase is the Sales Receipt or Purchase Invoice showing the date of purchase of the Product. Customers may be asked to furnish proof of ownership and date of purchase by showing sales receipt/purchase invoice. LG reserves the right to refuse warranty service if this information has been removed or modified after the purchase of the Product.

2.The warranty does not cover product failures caused by installations, modifications, or repair or opening of a product performed by a non-LG Authorized person.

3.The warranty does not cover product failures that have been caused by use of accessories or other peripheral devices which are not LG branded original accessories intended for use with the product.

4.If LG Electronics repairs or replaces the product, the repaired or replaced product shall be warranted for the remaining time of the original warranty period or for ninety (90) days from date of repair, whichever is longer.

Out of Warranty Terms and Conditions:
LG warranty is only applicable for defects in product material, design and workmanship. It does not cover the following:

1.Period Checks, maintenance, repair and replacement of parts due to normal wear and tear, corrosion, rust, stains, scratches, dents on the body or casing or paintwork of the appliance.

2.Damage or malfunction caused by improper or incorrect installation, poor or inadequate maintenance, or use or operation of the appliance otherwise than in accordance with the manufacturer’s instructions.

3.Damage or malfunction caused by the act or acts of any person or persons intentional or otherwise, including but not limited to misuse or mishandling, fire or any natural disasters.

4.Un-authorized modifications carried out for the product to comply with local or national technical standards in countries for which the LG product was not originally designed.

5.Any Damage caused by excessive use, overcharging or failure to use in accordance with the specific instructions of care outlined in the product manual.

6.Defects or fault in appliances which have been used for commercial purposes or which have been rented/ leased or which have been otherwise subject to other than household use.

7.The model, serial/IMEI No. and product number on the product has been altered, deleted, removed or made illegible.

8.Tampering of appliance or undergoing repair, adjustment or servicing by persons other than those authorized by LG Electronics.

9.Any damage to property arising or in connection with the use of appliance or any malfunction or defect in the appliance.

10. LG recommends that separate permanent written records be kept of all important data. Data may be lost or altered in virtually any electronic memory product under certain circumstances. Therefore, LG assumes no responsibility for data lost rendered unusable whether as a result of improper use, repairs, defects, battery replacement, use after the specified battery life has expired, or any other cause.

11. This 2 years warranty does not cover ,accessories, computer accessories, like ( Brackets, HDD, USB, DVD-BD writers, Glasses )

 

 

HISENSE:

Hisense Logo | Alabamart

All Hisense products comes with a one (1) year warranty from the date of purchase. And warranties are limited to the country of purchase.

 

Warranty Terms and Conditions

A. What your warranty covers:

1.Proof of purchase is required before you can make a claim under this warranty; you must provide both your original purchase receipt and your warranty card to obtain full benefits.

2.The product bought from Hisense Registered Distributors (Alabamart). shall have a one ( 1) years warranty from the date of purchase.


B. What your warranty does not cover:

1.If being used for commercial purpose as hiring of the equipment

2.You may not make a claim under this warranty unless the defect claimed is due to faulty or defective parts or workmanship error. Notice of the alleged defects must be given promptly upon discovery. Hisense is not liable in the following situations:

(a) The Appliance is damaged by:

1.Accident

2.Misuse or abuse, including failure to properly maintain or service

3.Normal wear and tear

4.Power surges, electrical storm damage or incorrect power supply

5. Incomplete or improper installation

6.Incorrect, improper or inappropriate operation

7.Natural calamities such as fire,lighting,flood,rain etc....

(b)The Appliance is modified without authority Hisense Authorized Distributors . in writing.

(c)The Appliance serial number or warranty seal has been removed or defaced.

(d) The Appliance has been serviced or repaired by anyone other than Hisense. or its Authorized Services Centers.

3.Physical damage to the unit during transit from the store, after purchase of the product (i.e. Out of the physical place of purchase).

4.The relocation or reinstallation and set up of the product.

5.Gas charging for Air conditioners and Refrigerators.

6.Damage to the unit due to insufficient, unsuitable or inadequate packaging or care.

7.The travelling and transport costs; if the product is situated outside cities that service center is available.

8.If the warranty card is altered, defaced or erased in any manner whatsoever.

9.. Filter cleaning Service for Air Conditioners.

 



MAXI:

 

Maxi Logo | Alabamart

 

All Maxi products comes with a one (1) year warranty from the date of purchase. And warranties are limited to the country of purchase.

Warranty Terms and Conditions

A. What your warranty covers:


1. Proof of purchase is required before you can make a claim under this warranty; you must provide both your original purchase receipt and your warranty card to obtain full benefits.

2.All Maxi products bought from Maxi Authorized Distributors (Alabamart) are under 1 year warranty, except maxi generator and maxi remote under 3 months warranty .

3. Warranty will cover repair related to products defect only, there shall be no product replacement

B. What your warranty does not cover:

1. If being used for commercial purpose as hiring of the equipment

2. You may not make a claim under this warranty unless the detect claim is due to faulty or defective parts or workmanship error. Notice of the alleged defects must be given Promptly upon discovery. Maxi Authorized Distributors (Alabamart). is not liable in the following situations;

(a) The Appliance is damaged by:

1. Accident

2. Misuse or abuse, including failure to properly maintain or service

3. Normal wear and tear

4. Power surges, electrical storm damage or incorrect power supply

5. Incomplete or improper installation

6. Incorrect, improper or inappropriate operation

7. Natural calamities such as fire, lighting, flood, rain etc.

(b) The Appliance is modified without authority from Maxi Authorized Distributors (Alabamart). in writing.

(c) The Appliance serial number or warranty seal has been removed or defaced.

(d) The Appliance has been serviced or repaired by anyone other than its Authorized Services Centers.

3. Physical damage to the unit during transmit from the store, after purchase of the product (i.e. Out of the physical place of purchase).

4. The relocation or re-installation and setup of the product.

5. Damage to the unit due to insufficient, unsuitable or inadequate packaging or care.

6. The travelling and transport costs; if the product is situated outside cities that service center is available.

7. If the warranty card is altered, defaced or erased in any manner whatsoever.

 

 

 Scanfrost:

 

 

All Scanfrost products comes with 1 - 10 year warranty depending on the product category and from the date of purchase. All warranties are limited to the country of purchase.

 

Warranty Terms and Conditions

 

  1. What your warranty covers:

 

1.Proof of purchase is required before you can make a claim under this warranty; you must provide both your original purchase receipt and your warranty card to obtain full benefits.

 

2.The product was bought from Scanfrost Registered Distributors (Alabamart). shall have:

a 1-year warranty for small appliances and water dispensers

2 years warranty for Tv, cookers and washing machine 

3 years warranty for freezers

5 years warranty for Air conditioners and a 10 years warranty for inverter freezers

 

  1. What your warranty does not cover:

 

1.If being used for commercial purpose as hiring of the equipment

 

2.You may not make a claim under this warranty unless the defect claimed is due to faulty or defective parts or workmanship error. Notice of the alleged defects must be given promptly upon discovery. Scanfrost is not liable in the following situations:

 

(a) The Appliance is damaged by:

 

1.Accident

 

2.Misuse or abuse, including failure to properly maintain or service

 

3.Normal wear and tear

 

4.Power surges, electrical storm damage or incorrect power supply

 

5.Incomplete or improper installation

 

6.Incorrect, improper or inappropriate operation

 

7.Natural calamities such as fire, lighting, flood, rain etc....

 

(b)The Appliance is modified without Scanfrost Authorized Distributors in writing.

 

(c)The Appliance serial number or warranty seal has been removed or defaced.

 

(d) The Appliance has been serviced or repaired by anyone other than Scanfrost. or its Authorized Services Centers.

 

3.Physical damage to the unit during transit from the store, after purchase of the product (i.e. Out of the physical place of purchase).

 

4.The relocation or reinstallation and setup of the product.

 

5.Gas charging for Air conditioners and Refrigerators.

 

6.Damage to the unit due to insufficient, unsuitable or inadequate packaging or care.

 

7.The traveling and transport costs; if the product is situated outside cities that service center is available.

 

8.If the warranty card is altered, defaced or erased in any manner whatsoever.

 

9.. Filter cleaning Service for Air Conditioners.

Last Updated 20th February 2023

Shipping Policy

Alabamart Delivery truck

We ship items out as soon as possible, matter of fact if you can confirm your payment before 12pm on any working day in the following Cities, Lagos Mainland, Lagos Island, Abuja, Kano, Asaba, Jos, Ibadan, port Harcourt, Benin, Warri, Kaduna, Uyo Chances are that you will receive Same day 🚛  and this is why our Customers Love us.

However, we do have our Slow days so Please allow 2-3 business days for processing time. 

If you have any questions about the lead time on a specific item, please contact us at info@Alabamart.com with your questions.

You should receive an email confirming your order shortly after you’ve placed it. 

If you don’t receive that email, please check your spam folder and see if you can locate it. 

This is especially important because if you haven’t received the order confirmation email, you also won’t receive the email with your shipment notification.

Alabamart ships to your Doorstep Nationwide. Please note that you, the buyer, are NOT responsible for any VAT, tariff, duty, taxes, handling fees, etc.

All orders made from Alabamart Store should be signed upon delivery, therefore please plan accordingly.

Alabamart Nigeria Limited will be closed on public holidays and Sundays. Orders will not be shipped on those days, but you can still order through the website as usual.

 

LATEST UPDATE: DECEMBER 12th, 2022

Return & Refund Policy

Return Policy

 

Thanks for shopping at Alabamart.com

If you are not entirely satisfied with your purchase, we're here to help.

 

Returns:

  • You have to check the item before signing the delivery note.
  • You have 24 hours to return an item from the date you received it.
  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • Your item must be in the original packaging and in re-saleable condition.
  • Your item needs to have the receipt or proof of purchase.
  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable. you will be responsible for delivering the items to the pick up point, the pickup point will be determined by Alabamart Nigeria Limited.

Alabamart Nigeria Limited will not initiate refund/replacement for:

  • Any product that exhibits physical damage to the box, packaging, tags or to the product.
  • Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product at the time of delivery.
  • Any product without a valid, readable, untampered serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number.
  • If you receive a refund, the cost of return shipping will be deducted from your refund.

How do I return my order?

Kindly send a request to info@alabamart.com. After confirming your return request, Our team will respond to your request and guide you to the next pickup point.

Once we receive your item, we will inspect it, and If your return is approved, we will initiate a refund to your account.

 

Cancellation Policy

 

You can only cancel your order when the order is still in processing status. Only cancellation request made by the means of sending a request to info@Alabamart.com be acknowledged. We do not acknowledge any cancellation requests by other means, i.e. through call.

 

LATEST UPDATE: DECEMBER 12th, 2022

 

 

  • DSEE™ restores high-frequency sound and fine fade-out sound lost in compression
  •  Fine-tune your sound using the Sony | Headphones Connect app
  •  10hr long battery life, total of 20hr with charging case
  •  Splash-proof and sweat-proof with an IPX4 rating
  •  Optional use of one earbud only
  • DRIVER UNIT: 5.8 mm
  • FREQUENCY RESPONSE(BLUETOOTH® COMMUNICATION): 20Hz-20,000Hz (44.1kHz sampling)
  • DSEE: Yes

 


The more delightful listening experience

With our Digital Sound Enhancement Engine (DSEE), high-frequency sound and fine fade-out sound are restored to the track for a more authentic listening experience. You can also tailor the music to your own taste using the EQ setting on the Sony | Headphones Connect app.


Logo for DSEE

 

Make your music more natural

When an original music source is compressed, it loses the high-frequency elements that add detail and richness to a track. Our Digital Sound Enhancement Engine (DSEE) faithfully restores these to produce high-quality sound that’s closer to the original recording.


Your sound, just how you like it

Tailor sound to your personal preference. Choose from a variety of presets to match sound quality with the genre of music you're listening to. Or create and save your own presets using the EQ Custom feature on the Sony│Headphones Connect app.

Illustration showing how to customise sound using the EQ feature on the Sony Headphones Connect app


Small and light, a great fit

Designed small, these buds fit securely and comfortably in your ears. The rounded shape without edges makes them a pleasure to wear, leaving you free to focus on what matters – your music.


Ergonomic Surface Design

Since introducing the world’s first in-ear headphones in 1982 (MDR-E252), we’ve surveyed huge amounts of data relating to ear shapes from around the world. The WF-C500 headphones are the product of that research, combining a shape that matches the ear cavity with a new ergonomic surface design for a more stable fit.

Illustration showing WF-C500 earbud fitting comfortably in someone's ear.

Go anywhere, pocket-sized case

The cylindrical charging case is extremely small and easy to carry around in a pocket or bag so you can take your earbuds everywhere you go. Its translucent lid with a texture like frosted glass gives the case a stylish, luxurious look and feel.


Black WF-C500 earbuds front view
Easy button operation

The buttons on the WF-C500 headphones not only let you play, stop, or skip through tracks and adjust the volume – they also offer an easy way to access your smartphone’s voice assistant and make and receive calls hands-free.



Hands-free calling icon
Easier, clearer hands-free calling

Conversation flows freely with easy hands-free calling, now clearer than ever with a high-quality built-in microphone. You won’t even have to take your phone out of your pocket.



Voice Assistant compatible icon
Voice Assistant compatible

One simple button press connects you instantly to your smartphone’s voice assistant so you can find directions, play music, communicate with contacts and so much more.



Fast Pair icon
Find your headphones easily with Fast Pair

Fast Pair makes it easy to pair your headphones with your Android™ devices. In one tap of pop-up guidance, the WF-C500 enables quick, effortless Bluetooth® pairing with your Android™ devices. Also, you can easily locate where you left your headphones by ringing them or checking their last known location on your smartphone. 



Swift Pair icon
Connect to your PC easily with Swift Pair

Swift Pair makes it quick and easy to pair your WF-C500 headphones with your Windows 10 computer via Bluetooth®. Pop-up pairing guidance appears on nearby Windows 10 devices when pairing mode is selected.



10hr + 10hr battery icon
Listen all day, charge in minutes

Enjoy up to 20 hours of listening thanks to the handy charging case. And if you need to top up in a hurry, 10 minute quick charging gives you up to an hour of extra play time.

IPX4 icon
Splashes and sweat, no problem

With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep on moving to the music.

Single earbud icon
One earbud, ideal for multitasking

If you want to listen to your music while still being able to have a conversation, remove one earbud only from the charging case and use as normal.


TBC

(A) Conventional L to R Relay BT Transmission. (B) WF-C500 L/R Simultaneous BT Transmission.

Stable, reliable Bluetooth® connectivity 

A Bluetooth® chip, which transmits sound to left and right ears simultaneously, coupled with optimised antenna design, ensures a stable connection and outstanding listening. Low audio latency makes for enjoyable viewing too.



Certified headphones for a personalised experience

With 360 Reality Audio certified headphones and the Sony | Headphones Connect app, optimise your experience by analysing your individual ear shape, and enjoy the ultimate immersive music experience.


Image of three bowls containing sustainable materials
Sustainability in mind

Our products are not only designed to be stylish but also with the environment in mind. No plastic is included in the packaging material for the WF-C500, reflecting Sony’s commitment to reducing the environmental impact of our products and practices. 


SPECIFICATIONS & FEATURES

Discover the freedom of Bluetooth® connectivity with our compact WF-C500 truly wireless Bluetooth® earbuds. Combining high quality sound with long battery life, sound customisation, ease of use, and water resistance for go-anywhere music entertainment.
  •  

    DSEE™ restores high frequency sound and fine fade-out sound lost in compression

  •  

    Fine-tune your sound using the Sony | Headphones Connect app

  •  

    10hr long battery life, total 20hr with charging case

  •  

    Splash-proof and sweat-proof with an IPX4 rating

  •  

    Optional use of one earbud only

DRIVER UNIT
5.8 mm
FREQUENCY RESPONSE(BLUETOOTH® COMMUNICATION)
20Hz-20,000Hz (44.1kHz sampling)
DSEE
Yes

Sony is committed not only to offering products, services and content that deliver exciting experiences but also to working towards our goal of a zero environmental footprint throughout our business activities. Learn More About Sony And The Environment
View full details
  • Alabamart Express | Receiver Order Faster!

    Enjoy Free Shipping on Alabamart as well as Express shipping services to match your needs.

    Shipping Policy 
  • Aftersales & Installation

    We Offer Aftersales and Installations for Air Conditioners (Commercial, Industrial & Private), Televisions, Washing Machines, Furnitures Cookers and Lots of other things.

Alabamart Customers are Happy Customers ! 👇🏽 👇🏽

Enjoy the Good Lifestyle on Alabamart.

No #1 Home & Kitchen Appliances Online Store in Nigeria with Amazing Discounts on Quality & Affordable Appliances, We offer Installation Services and Product Warranty on all products.