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Sony WH-1000XM4 Wireless Premium Noise Canceling Headphones

Sony WH-1000XM4 Wireless Premium Noise Canceling Headphones

Regular price ₦459,500.00 NGN
Regular price ₦498,000.00 NGN Sale price ₦459,500.00 NGN
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Product Warranty

Alabamart Logo

How  LG, Hisense & Popular Brands Warranty work.

Have you ever purchased a product and suddenly there is an issue and you become confused not knowing what to do?

Here is where the warranty comes into play.

What is a Warranty?

A warranty is a type of guarantee that a manufacturer makes regarding the condition of its product. Various brands offer different types of warranties ranging from 3months to even 10years depending on the item. Depending on the warranties, the manufacturer can either Repair it or replace it for you free of charge.

Alabamart products all comes with the manufacturer’s warranty. Here is another reason why buying from us gives you even more value for your money. Let’s look at the various popular brands and how their warranty works.

 

LG:

 

 

Lg Logo | Alabamart

 

LG Electronics provide a period of Twenty-Four (24) months or Two (2) years warranty on its products. And warranties are limited to the country of purchase.

Warranty proof:

The Sales Receipt or Purchase Invoice showing the date of purchase of the Product is the proof of date of Purchase. Customers may be asked to furnish proof of ownership and date of purchase by showing sales receipt/purchase invoice. LG reserves the right to refuse warranty service if this information has been removed or modified after the original purchase of the Product.

NOTE: Servicing will be provided free of charge during the normal business hours and under safety conditions and circumstances for the period specified above from the date of purchase.

Warranty Contact Point
If, during the warranty period, this product fails to operate under normal use, the customer should return back the unit to LG Electronics Authorized Distributors or Service Partners, in the country/region where the product has been purchased from, or to the nearest contact points (pick up & drop off) mentioned by the Authorized Distributor. For more information regarding the Authorized Service Center or contact points, please refer to the Customer Service contact point mentioned in the warranty card.

In Warranty Terms and Conditions


1.The proof of date of Purchase is the Sales Receipt or Purchase Invoice showing the date of purchase of the Product. Customers may be asked to furnish proof of ownership and date of purchase by showing sales receipt/purchase invoice. LG reserves the right to refuse warranty service if this information has been removed or modified after the purchase of the Product.

2.The warranty does not cover product failures caused by installations, modifications, or repair or opening of a product performed by a non-LG Authorized person.

3.The warranty does not cover product failures that have been caused by use of accessories or other peripheral devices which are not LG branded original accessories intended for use with the product.

4.If LG Electronics repairs or replaces the product, the repaired or replaced product shall be warranted for the remaining time of the original warranty period or for ninety (90) days from date of repair, whichever is longer.

Out of Warranty Terms and Conditions:
LG warranty is only applicable for defects in product material, design and workmanship. It does not cover the following:

1.Period Checks, maintenance, repair and replacement of parts due to normal wear and tear, corrosion, rust, stains, scratches, dents on the body or casing or paintwork of the appliance.

2.Damage or malfunction caused by improper or incorrect installation, poor or inadequate maintenance, or use or operation of the appliance otherwise than in accordance with the manufacturer’s instructions.

3.Damage or malfunction caused by the act or acts of any person or persons intentional or otherwise, including but not limited to misuse or mishandling, fire or any natural disasters.

4.Un-authorized modifications carried out for the product to comply with local or national technical standards in countries for which the LG product was not originally designed.

5.Any Damage caused by excessive use, overcharging or failure to use in accordance with the specific instructions of care outlined in the product manual.

6.Defects or fault in appliances which have been used for commercial purposes or which have been rented/ leased or which have been otherwise subject to other than household use.

7.The model, serial/IMEI No. and product number on the product has been altered, deleted, removed or made illegible.

8.Tampering of appliance or undergoing repair, adjustment or servicing by persons other than those authorized by LG Electronics.

9.Any damage to property arising or in connection with the use of appliance or any malfunction or defect in the appliance.

10. LG recommends that separate permanent written records be kept of all important data. Data may be lost or altered in virtually any electronic memory product under certain circumstances. Therefore, LG assumes no responsibility for data lost rendered unusable whether as a result of improper use, repairs, defects, battery replacement, use after the specified battery life has expired, or any other cause.

11. This 2 years warranty does not cover ,accessories, computer accessories, like ( Brackets, HDD, USB, DVD-BD writers, Glasses )

 

 

HISENSE:

Hisense Logo | Alabamart

All Hisense products comes with a one (1) year warranty from the date of purchase. And warranties are limited to the country of purchase.

 

Warranty Terms and Conditions

A. What your warranty covers:

1.Proof of purchase is required before you can make a claim under this warranty; you must provide both your original purchase receipt and your warranty card to obtain full benefits.

2.The product bought from Hisense Registered Distributors (Alabamart). shall have a one ( 1) years warranty from the date of purchase.


B. What your warranty does not cover:

1.If being used for commercial purpose as hiring of the equipment

2.You may not make a claim under this warranty unless the defect claimed is due to faulty or defective parts or workmanship error. Notice of the alleged defects must be given promptly upon discovery. Hisense is not liable in the following situations:

(a) The Appliance is damaged by:

1.Accident

2.Misuse or abuse, including failure to properly maintain or service

3.Normal wear and tear

4.Power surges, electrical storm damage or incorrect power supply

5. Incomplete or improper installation

6.Incorrect, improper or inappropriate operation

7.Natural calamities such as fire,lighting,flood,rain etc....

(b)The Appliance is modified without authority Hisense Authorized Distributors . in writing.

(c)The Appliance serial number or warranty seal has been removed or defaced.

(d) The Appliance has been serviced or repaired by anyone other than Hisense. or its Authorized Services Centers.

3.Physical damage to the unit during transit from the store, after purchase of the product (i.e. Out of the physical place of purchase).

4.The relocation or reinstallation and set up of the product.

5.Gas charging for Air conditioners and Refrigerators.

6.Damage to the unit due to insufficient, unsuitable or inadequate packaging or care.

7.The travelling and transport costs; if the product is situated outside cities that service center is available.

8.If the warranty card is altered, defaced or erased in any manner whatsoever.

9.. Filter cleaning Service for Air Conditioners.

 



MAXI:

 

Maxi Logo | Alabamart

 

All Maxi products comes with a one (1) year warranty from the date of purchase. And warranties are limited to the country of purchase.

Warranty Terms and Conditions

A. What your warranty covers:


1. Proof of purchase is required before you can make a claim under this warranty; you must provide both your original purchase receipt and your warranty card to obtain full benefits.

2.All Maxi products bought from Maxi Authorized Distributors (Alabamart) are under 1 year warranty, except maxi generator and maxi remote under 3 months warranty .

3. Warranty will cover repair related to products defect only, there shall be no product replacement

B. What your warranty does not cover:

1. If being used for commercial purpose as hiring of the equipment

2. You may not make a claim under this warranty unless the detect claim is due to faulty or defective parts or workmanship error. Notice of the alleged defects must be given Promptly upon discovery. Maxi Authorized Distributors (Alabamart). is not liable in the following situations;

(a) The Appliance is damaged by:

1. Accident

2. Misuse or abuse, including failure to properly maintain or service

3. Normal wear and tear

4. Power surges, electrical storm damage or incorrect power supply

5. Incomplete or improper installation

6. Incorrect, improper or inappropriate operation

7. Natural calamities such as fire, lighting, flood, rain etc.

(b) The Appliance is modified without authority from Maxi Authorized Distributors (Alabamart). in writing.

(c) The Appliance serial number or warranty seal has been removed or defaced.

(d) The Appliance has been serviced or repaired by anyone other than its Authorized Services Centers.

3. Physical damage to the unit during transmit from the store, after purchase of the product (i.e. Out of the physical place of purchase).

4. The relocation or re-installation and setup of the product.

5. Damage to the unit due to insufficient, unsuitable or inadequate packaging or care.

6. The travelling and transport costs; if the product is situated outside cities that service center is available.

7. If the warranty card is altered, defaced or erased in any manner whatsoever.

 

 

 Scanfrost:

 

 

All Scanfrost products comes with 1 - 10 year warranty depending on the product category and from the date of purchase. All warranties are limited to the country of purchase.

 

Warranty Terms and Conditions

 

  1. What your warranty covers:

 

1.Proof of purchase is required before you can make a claim under this warranty; you must provide both your original purchase receipt and your warranty card to obtain full benefits.

 

2.The product was bought from Scanfrost Registered Distributors (Alabamart). shall have:

a 1-year warranty for small appliances and water dispensers

2 years warranty for Tv, cookers and washing machine 

3 years warranty for freezers

5 years warranty for Air conditioners and a 10 years warranty for inverter freezers

 

  1. What your warranty does not cover:

 

1.If being used for commercial purpose as hiring of the equipment

 

2.You may not make a claim under this warranty unless the defect claimed is due to faulty or defective parts or workmanship error. Notice of the alleged defects must be given promptly upon discovery. Scanfrost is not liable in the following situations:

 

(a) The Appliance is damaged by:

 

1.Accident

 

2.Misuse or abuse, including failure to properly maintain or service

 

3.Normal wear and tear

 

4.Power surges, electrical storm damage or incorrect power supply

 

5.Incomplete or improper installation

 

6.Incorrect, improper or inappropriate operation

 

7.Natural calamities such as fire, lighting, flood, rain etc....

 

(b)The Appliance is modified without Scanfrost Authorized Distributors in writing.

 

(c)The Appliance serial number or warranty seal has been removed or defaced.

 

(d) The Appliance has been serviced or repaired by anyone other than Scanfrost. or its Authorized Services Centers.

 

3.Physical damage to the unit during transit from the store, after purchase of the product (i.e. Out of the physical place of purchase).

 

4.The relocation or reinstallation and setup of the product.

 

5.Gas charging for Air conditioners and Refrigerators.

 

6.Damage to the unit due to insufficient, unsuitable or inadequate packaging or care.

 

7.The traveling and transport costs; if the product is situated outside cities that service center is available.

 

8.If the warranty card is altered, defaced or erased in any manner whatsoever.

 

9.. Filter cleaning Service for Air Conditioners.

Last Updated 20th February 2023

Shipping Policy

Alabamart Delivery truck

We ship items out as soon as possible, matter of fact if you can confirm your payment before 12pm on any working day in the following Cities, Lagos Mainland, Lagos Island, Abuja, Kano, Asaba, Jos, Ibadan, port Harcourt, Benin, Warri, Kaduna, Uyo Chances are that you will receive Same day 🚛  and this is why our Customers Love us.

However, we do have our Slow days so Please allow 2-3 business days for processing time. 

If you have any questions about the lead time on a specific item, please contact us at info@Alabamart.com with your questions.

You should receive an email confirming your order shortly after you’ve placed it. 

If you don’t receive that email, please check your spam folder and see if you can locate it. 

This is especially important because if you haven’t received the order confirmation email, you also won’t receive the email with your shipment notification.

Alabamart ships to your Doorstep Nationwide. Please note that you, the buyer, are NOT responsible for any VAT, tariff, duty, taxes, handling fees, etc.

All orders made from Alabamart Store should be signed upon delivery, therefore please plan accordingly.

Alabamart Nigeria Limited will be closed on public holidays and Sundays. Orders will not be shipped on those days, but you can still order through the website as usual.

 

LATEST UPDATE: DECEMBER 12th, 2022

Return & Refund Policy

Return Policy

 

Thanks for shopping at Alabamart.com

If you are not entirely satisfied with your purchase, we're here to help.

 

Returns:

  • You have to check the item before signing the delivery note.
  • You have 24 hours to return an item from the date you received it.
  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • Your item must be in the original packaging and in re-saleable condition.
  • Your item needs to have the receipt or proof of purchase.
  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable. you will be responsible for delivering the items to the pick up point, the pickup point will be determined by Alabamart Nigeria Limited.

Alabamart Nigeria Limited will not initiate refund/replacement for:

  • Any product that exhibits physical damage to the box, packaging, tags or to the product.
  • Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product at the time of delivery.
  • Any product without a valid, readable, untampered serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number.
  • If you receive a refund, the cost of return shipping will be deducted from your refund.

How do I return my order?

Kindly send a request to info@alabamart.com. After confirming your return request, Our team will respond to your request and guide you to the next pickup point.

Once we receive your item, we will inspect it, and If your return is approved, we will initiate a refund to your account.

 

Cancellation Policy

 

You can only cancel your order when the order is still in processing status. Only cancellation request made by the means of sending a request to info@Alabamart.com be acknowledged. We do not acknowledge any cancellation requests by other means, i.e. through call.

 

LATEST UPDATE: DECEMBER 12th, 2022

 

  • Industry-leading noise canceling1 with Dual Noise Sensor technology
  • Next-level music with Edge-AI, co-developed with Sony Music Studios Tokyo
  • Up to 30-hour battery life with quick charging (10 min charge for 5 hours of playback) 2
  • Touch Sensor controls to pause/play/skip tracks, control volume, activate your voice assistant4, and answer phone calls
  • Speak-to-chat technology automatically reduces the volume during conversations
  • Superior call quality with precise voice pickup
  • Wearing detection pauses playback when headphones are removed
  • Seamless multiple-device pairing6
  • Adaptive Sound Control provides a personalized listening experience
  • Updated design relieves pressure for long-lasting comfort

 

Be at one with your music

Discover how the WH-1000XM4 headphones blend our most advanced noise cancelling with exceptional sound quality and a range of smart features for an unrivalled listening experience.







Take a look around the WH-1000XM4 headphones


































Top features


Noise cancelling headphones on a train
Advanced noise cancellation
Premium sound on a platform
Premium sound
intelligent technology headphones in a restaurant
Smart listening technology


Advanced noise cancellation

Whether you’re flying long-haul or relaxing in a café, the WH-1000XM4 headphones deliver our advanced noise cancelling performance, keeping out even more high and mid frequency sounds.






The technology that makes it happen

Dual noise sensor technology, featuring two microphones on each earcup, captures ambient noise and passes the data to the HD Noise Cancelling Processor QN1. Using a new algorithm, the HD Noise Cancelling Processor QN1 then applies noise cancelling processing in real time to a range of acoustic environments. Working together with a new Bluetooth® Audio SoC (System on Chip), it senses and adjusts to music and noise signals, as well as acoustic characteristics between the driver unit and ears, at over 700 times per second.

HD Noise Cancelling Processor QN1 chip



Optimising noise cancelling

To maximise noise cancelling performance, the WH-1000XM4 headphones incorporate two technologies: Personal Noise Cancelling Optimiser, designed specifically for you, and Atmospheric Pressure Optimising, designed specifically for air travel.


Ambient Sound Control

Adjust ambient sound with the Sony | Headphones Connect app to cancel noise while still allowing through essential sounds, like transport announcements, when you’re listening on the move.

Wh-1000xm4 headphones close up of left ear cup


Wireless freedom, premium sound

LDAC transmits approximately three times more data (at the maximum transfer rate of 990kbps) than conventional BLUETOOTH® audio, allowing you to enjoy High-Resolution Audio content in exceptional quality as close as possible to that of a dedicated wired connection.


Explosion view of parts inside WH-1000Xm4 headphones
Sound you can believe in

A built-in analogue amplifier integrated in the HD Noise Cancelling Processor QN1 realises an unmatched signal-to-noise ratio for low distortion and exceptional sound quality for portable devices. Powerful 40mm drivers, with Liquid Crystal Polymer (LCP) diaphragms, make the headphones perfect for handling heavy beats and can reproduce a full range of frequencies up to 40kHz.


Real-time restoration of all your compressed files

Using Edge-AI (Artificial Intelligence), DSEE Extreme™ (Digital Sound Enhancement Engine) upscales compressed digital music files in real time. Dynamically recognising instrumentation, musical genres, and individual elements of each song, such as vocals or interludes, it restores the high-range sound lost in compression for a richer, more complete listening experience.

DSEE Extreme logo


Smart listening technology to enhance your listening

The WH-1000XM4 headphones use an array of smart technologies to create a seamless, hands-free listening experience. For example, simply start speaking to automatically pause your music in Speak-to-Chat, or enjoy adaptive playback thanks to proximity sensor and two acceleration sensors that detect whether your headphones are being worn or not.







For everyday convenience, just Speak-to-Chat

Say something in Speak-to-Chat – for example, “Excuse me” – and your headphones recognise your voice and automatically stop the music, letting in ambient sound so you can conduct a conversation. It’s ideal if you want to keep your headphones on, or your hands are full. And once your chat is over, your music starts playing again automatically.


Adaptive Sound Control automatically adjusts to whatever you do

Adaptive Sound Control is a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience.






WH-1000XM4 headphones travelling on a bus
Travelling

Lose yourself in your journey, with no background noise to interrupt your favourite tracks.

WH-1000XM4 headphones travelling on the street
Walking

Be aware of everything around you, from street to office, while still enjoying music.

WH-1000XM4 headphones waiting on a platform
Waiting

Hear important announcements while you wait without noticing other background noise.


Learns your favourite locations

Over time, Adaptive Sound Control learns to recognise locations that you frequently visit, such as your workplace, the gym, or a favourite café, and tailors sound to suit the situation.

Map

Headphones that react to you

Proximity sensor and two acceleration sensors in your headphones can detect whether you’re wearing them or not, then adapt playback accordingly to help save battery power.



WH-1000XM4 headphones around the neck in a cafe
Pause the music

Take off your headphones and the music pauses automatically.

Wearing WH-1000XM4 headphones in a cafe
Resume playing

Put the headphones back on and the music automatically resumes.


Quick attention in a cafe
Quick Attention

Need to quickly hear voices or sounds around you? Just place your hand over the housing to instantly turn your music volume down and let ambient sound in.



Wear all day in total comfort

WH-1000XM4 headphones blend sophisticated styling with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you’ll barely notice you’re wearing them.







All day power and quick charging

With a huge 30 hours of battery life you’ll have enough power even for long trips. And if you need to top up in a hurry, you can get 5 hours’ worth of charge after just 10 minutes with the optional AC adapter.


Effortless operation

From controlling your music to accessing your voice assistant or making hands-free calls – with the WH-1000XM4, it couldn’t be easier.


WH-1000XM4 with voice assistant
Be smarter with Voice Assistant

Get hands-free help. Just say “OK Google” or “Alexa” to activate your preferred voice assistant. Enjoy entertainment, connect with friends, get information, listen to music and notifications, set reminders, and more. You can even control your headphones’ features like noise cancellation with your voice.


WH-1000XM4 with hands-free calling
Clearer hands-free calling 

Conversation flows freely with easy, hands-free calling. Leave your phone where it is, just speak with a double tap. Thanks to Precise Voice Pickup Technology, which combines five built-in microphones with advanced audio signal processing, WH-1000XM4 delivers clearer voice quality to the other person on the phone. 


WH-1000XM4 with fingertip control
Control at your fingertips

Change the track, turn the volume up or down, and take or make calls just by tapping or swiping the panel.


Sony | Headphones Connect app

With the Sony | Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile the Equaliser lets you customise sound levels to suit your music.

Headphones Connect logo

Multipoint connection

For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You’ll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button.

WH-1000XM4 on a man in a restaurant


Fast pair logo

The WH-1000XM4 supports Google’s helpful new Fast Pair feature. It lets you easily locate where you left your WH-1000XM4 headphones by tone sound, or checking their last known location in Google’s Find My Device app on your smartphone.



WH-1000XM4 folded inwards
Swivel foldable structure

The ear cups swivel inwards so they pack up neatly in a compact case.

WH-1000XM4 in carry case with cable
Carry case with cable

The supplied carry case is durable and includes a cable for wired listening.



Certified headphones for a personalised experience

With 360 Reality Audio certified headphones and the Sony | Headphones Connect app, optimise your experience by analysing your individual ear shape, and enjoy the ultimate immersive music experience.



360 SpatialSoudn Personaliser illustration
360 Spatial Sound Personalizer

With the Sony | 360 Spatial Sound Personalizer app, you’ll enjoy a sound experience that’s optimised for you. The app captures and analyses your ear shape, allowing these headphones to create your own personal spatial sound field when paired with BRAVIA XR TVs.

Sony headphones being used with wireless transmitter
Dolby Atmos Experience

With a Sony WLA-NS7 wireless transmitter connected to a BRAVIA XR TV, your headphones create the ideal arrangement of phantom speakers all around you so you can enjoy a Dolby Atmos experience. Be immersed in the scene and feel right at the heart of the action.


Artist_connection
Try sample music on the demo player by downloading the Artist Connection App

SPECIFICATIONS & FEATURES

Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our advanced noise cancellation, exceptional sound quality, and smart listening that adjusts to your behavior and your location.
  •  

    HD Noise Cancelling Processor QN1, Bluetooth Audio SoC and a dual noise sensor let you listen without distractions

  •  

    Personal Noise Cancelling Optimiser and Atmospheric Pressure Optimising

  •  

    High-quality audio with DSEE Extreme™ and LDAC

  •  

    Adaptive Sound Control automatically adjusts ambient sound settings to suit your location and behaviour

  •  

    Wireless freedom with BLUETOOTH® technology

DRIVER UNIT
40mm, dome type (CCAW Voice coil)
DSEE EXTREME
Yes
FREQUENCY RESPONSE
4Hz-40,000Hz
FREQUENCY RESPONSE(BLUETOOTH® COMMUNICATION)
20Hz - 20,000Hz (44.1kHz Sampling) / 20Hz - 40,000Hz (LDAC 96kHz Sampling, 990kbps)
FREQUENCY RESPONSE (ACTIVE OPERATION)
4Hz-40,000Hz
PASSIVE OPERATION
Yes
NFC
Yes
CORD LENGTH
Headphone cable (approx. 1.2m, OFC strands, gold-plated stereo mini plug)
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