Sony WH-CH520 Wireless Headphones with Microphone
Sony WH-CH520 Wireless Headphones with Microphone
Product Warranty
Product Warranty
How LG, Hisense & Popular Brands Warranty work.
Have you ever purchased a product and suddenly there is an issue and you become confused not knowing what to do?
Here is where the warranty comes into play.
What is a Warranty?
A warranty is a type of guarantee that a manufacturer makes regarding the condition of its product. Various brands offer different types of warranties ranging from 3months to even 10years depending on the item. Depending on the warranties, the manufacturer can either Repair it or replace it for you free of charge.
Alabamart products all comes with the manufacturer’s warranty. Here is another reason why buying from us gives you even more value for your money. Let’s look at the various popular brands and how their warranty works.
LG:
LG Electronics provide a period of Twenty-Four (24) months or Two (2) years warranty on its products. And warranties are limited to the country of purchase.
Warranty proof:
The Sales Receipt or Purchase Invoice showing the date of purchase of the Product is the proof of date of Purchase. Customers may be asked to furnish proof of ownership and date of purchase by showing sales receipt/purchase invoice. LG reserves the right to refuse warranty service if this information has been removed or modified after the original purchase of the Product.
NOTE: Servicing will be provided free of charge during the normal business hours and under safety conditions and circumstances for the period specified above from the date of purchase.
Warranty Contact Point
If, during the warranty period, this product fails to operate under normal use, the customer should return back the unit to LG Electronics Authorized Distributors or Service Partners, in the country/region where the product has been purchased from, or to the nearest contact points (pick up & drop off) mentioned by the Authorized Distributor. For more information regarding the Authorized Service Center or contact points, please refer to the Customer Service contact point mentioned in the warranty card.
In Warranty Terms and Conditions
1.The proof of date of Purchase is the Sales Receipt or Purchase Invoice showing the date of purchase of the Product. Customers may be asked to furnish proof of ownership and date of purchase by showing sales receipt/purchase invoice. LG reserves the right to refuse warranty service if this information has been removed or modified after the purchase of the Product.
2.The warranty does not cover product failures caused by installations, modifications, or repair or opening of a product performed by a non-LG Authorized person.
3.The warranty does not cover product failures that have been caused by use of accessories or other peripheral devices which are not LG branded original accessories intended for use with the product.
4.If LG Electronics repairs or replaces the product, the repaired or replaced product shall be warranted for the remaining time of the original warranty period or for ninety (90) days from date of repair, whichever is longer.
Out of Warranty Terms and Conditions:
LG warranty is only applicable for defects in product material, design and workmanship. It does not cover the following:
1.Period Checks, maintenance, repair and replacement of parts due to normal wear and tear, corrosion, rust, stains, scratches, dents on the body or casing or paintwork of the appliance.
2.Damage or malfunction caused by improper or incorrect installation, poor or inadequate maintenance, or use or operation of the appliance otherwise than in accordance with the manufacturer’s instructions.
3.Damage or malfunction caused by the act or acts of any person or persons intentional or otherwise, including but not limited to misuse or mishandling, fire or any natural disasters.
4.Un-authorized modifications carried out for the product to comply with local or national technical standards in countries for which the LG product was not originally designed.
5.Any Damage caused by excessive use, overcharging or failure to use in accordance with the specific instructions of care outlined in the product manual.
6.Defects or fault in appliances which have been used for commercial purposes or which have been rented/ leased or which have been otherwise subject to other than household use.
7.The model, serial/IMEI No. and product number on the product has been altered, deleted, removed or made illegible.
8.Tampering of appliance or undergoing repair, adjustment or servicing by persons other than those authorized by LG Electronics.
9.Any damage to property arising or in connection with the use of appliance or any malfunction or defect in the appliance.
10. LG recommends that separate permanent written records be kept of all important data. Data may be lost or altered in virtually any electronic memory product under certain circumstances. Therefore, LG assumes no responsibility for data lost rendered unusable whether as a result of improper use, repairs, defects, battery replacement, use after the specified battery life has expired, or any other cause.
11. This 2 years warranty does not cover ,accessories, computer accessories, like ( Brackets, HDD, USB, DVD-BD writers, Glasses )
HISENSE:
All Hisense products comes with a one (1) year warranty from the date of purchase. And warranties are limited to the country of purchase.
Warranty Terms and Conditions
A. What your warranty covers:
1.Proof of purchase is required before you can make a claim under this warranty; you must provide both your original purchase receipt and your warranty card to obtain full benefits.
2.The product bought from Hisense Registered Distributors (Alabamart). shall have a one ( 1) years warranty from the date of purchase.
B. What your warranty does not cover:
1.If being used for commercial purpose as hiring of the equipment
2.You may not make a claim under this warranty unless the defect claimed is due to faulty or defective parts or workmanship error. Notice of the alleged defects must be given promptly upon discovery. Hisense is not liable in the following situations:
(a) The Appliance is damaged by:
1.Accident
2.Misuse or abuse, including failure to properly maintain or service
3.Normal wear and tear
4.Power surges, electrical storm damage or incorrect power supply
5. Incomplete or improper installation
6.Incorrect, improper or inappropriate operation
7.Natural calamities such as fire,lighting,flood,rain etc....
(b)The Appliance is modified without authority Hisense Authorized Distributors . in writing.
(c)The Appliance serial number or warranty seal has been removed or defaced.
(d) The Appliance has been serviced or repaired by anyone other than Hisense. or its Authorized Services Centers.
3.Physical damage to the unit during transit from the store, after purchase of the product (i.e. Out of the physical place of purchase).
4.The relocation or reinstallation and set up of the product.
5.Gas charging for Air conditioners and Refrigerators.
6.Damage to the unit due to insufficient, unsuitable or inadequate packaging or care.
7.The travelling and transport costs; if the product is situated outside cities that service center is available.
8.If the warranty card is altered, defaced or erased in any manner whatsoever.
9.. Filter cleaning Service for Air Conditioners.
MAXI:
All Maxi products comes with a one (1) year warranty from the date of purchase. And warranties are limited to the country of purchase.
Warranty Terms and Conditions
A. What your warranty covers:
1. Proof of purchase is required before you can make a claim under this warranty; you must provide both your original purchase receipt and your warranty card to obtain full benefits.
2.All Maxi products bought from Maxi Authorized Distributors (Alabamart) are under 1 year warranty, except maxi generator and maxi remote under 3 months warranty .
3. Warranty will cover repair related to products defect only, there shall be no product replacement
B. What your warranty does not cover:
1. If being used for commercial purpose as hiring of the equipment
2. You may not make a claim under this warranty unless the detect claim is due to faulty or defective parts or workmanship error. Notice of the alleged defects must be given Promptly upon discovery. Maxi Authorized Distributors (Alabamart). is not liable in the following situations;
(a) The Appliance is damaged by:
1. Accident
2. Misuse or abuse, including failure to properly maintain or service
3. Normal wear and tear
4. Power surges, electrical storm damage or incorrect power supply
5. Incomplete or improper installation
6. Incorrect, improper or inappropriate operation
7. Natural calamities such as fire, lighting, flood, rain etc.
(b) The Appliance is modified without authority from Maxi Authorized Distributors (Alabamart). in writing.
(c) The Appliance serial number or warranty seal has been removed or defaced.
(d) The Appliance has been serviced or repaired by anyone other than its Authorized Services Centers.
3. Physical damage to the unit during transmit from the store, after purchase of the product (i.e. Out of the physical place of purchase).
4. The relocation or re-installation and setup of the product.
5. Damage to the unit due to insufficient, unsuitable or inadequate packaging or care.
6. The travelling and transport costs; if the product is situated outside cities that service center is available.
7. If the warranty card is altered, defaced or erased in any manner whatsoever.
Scanfrost:
All Scanfrost products comes with 1 - 10 year warranty depending on the product category and from the date of purchase. All warranties are limited to the country of purchase.
Warranty Terms and Conditions
- What your warranty covers:
1.Proof of purchase is required before you can make a claim under this warranty; you must provide both your original purchase receipt and your warranty card to obtain full benefits.
2.The product was bought from Scanfrost Registered Distributors (Alabamart). shall have:
a 1-year warranty for small appliances and water dispensers
2 years warranty for Tv, cookers and washing machine
3 years warranty for freezers
5 years warranty for Air conditioners and a 10 years warranty for inverter freezers
- What your warranty does not cover:
1.If being used for commercial purpose as hiring of the equipment
2.You may not make a claim under this warranty unless the defect claimed is due to faulty or defective parts or workmanship error. Notice of the alleged defects must be given promptly upon discovery. Scanfrost is not liable in the following situations:
(a) The Appliance is damaged by:
1.Accident
2.Misuse or abuse, including failure to properly maintain or service
3.Normal wear and tear
4.Power surges, electrical storm damage or incorrect power supply
5.Incomplete or improper installation
6.Incorrect, improper or inappropriate operation
7.Natural calamities such as fire, lighting, flood, rain etc....
(b)The Appliance is modified without Scanfrost Authorized Distributors in writing.
(c)The Appliance serial number or warranty seal has been removed or defaced.
(d) The Appliance has been serviced or repaired by anyone other than Scanfrost. or its Authorized Services Centers.
3.Physical damage to the unit during transit from the store, after purchase of the product (i.e. Out of the physical place of purchase).
4.The relocation or reinstallation and setup of the product.
5.Gas charging for Air conditioners and Refrigerators.
6.Damage to the unit due to insufficient, unsuitable or inadequate packaging or care.
7.The traveling and transport costs; if the product is situated outside cities that service center is available.
8.If the warranty card is altered, defaced or erased in any manner whatsoever.
9.. Filter cleaning Service for Air Conditioners.
Last Updated 20th February 2023
Shipping Policy
Shipping Policy
We ship items out as soon as possible, matter of fact if you can confirm your payment before 12pm on any working day in the following Cities, Lagos Mainland, Lagos Island, Abuja, Kano, Asaba, Jos, Ibadan, port Harcourt, Benin, Warri, Kaduna, Uyo Chances are that you will receive Same day 🚛 and this is why our Customers Love us.
However, we do have our Slow days so Please allow 2-3 business days for processing time.
If you have any questions about the lead time on a specific item, please contact us at info@Alabamart.com with your questions.
You should receive an email confirming your order shortly after you’ve placed it.
If you don’t receive that email, please check your spam folder and see if you can locate it.
This is especially important because if you haven’t received the order confirmation email, you also won’t receive the email with your shipment notification.
Alabamart ships to your Doorstep Nationwide. Please note that you, the buyer, are NOT responsible for any VAT, tariff, duty, taxes, handling fees, etc.
All orders made from Alabamart Store should be signed upon delivery, therefore please plan accordingly.
Alabamart Nigeria Limited will be closed on public holidays and Sundays. Orders will not be shipped on those days, but you can still order through the website as usual.
LATEST UPDATE: DECEMBER 12th, 2022
Return & Refund Policy
Return & Refund Policy
Thanks for shopping at Alabamart.com
If you are not entirely satisfied with your purchase, we're here to help.
Returns:
- You have to check the item before signing the delivery note.
- You have 24 hours to return an item from the date you received it.
- To be eligible for a return, your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging and in re-saleable condition.
- Your item needs to have the receipt or proof of purchase.
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable. you will be responsible for delivering the items to the pick up point, the pickup point will be determined by Alabamart Nigeria Limited.
Alabamart Nigeria Limited will not initiate refund/replacement for:
- Any product that exhibits physical damage to the box, packaging, tags or to the product.
- Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product at the time of delivery.
- Any product without a valid, readable, untampered serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number.
- If you receive a refund, the cost of return shipping will be deducted from your refund.
How do I return my order?
Kindly send a request to info@alabamart.com. After confirming your return request, Our team will respond to your request and guide you to the next pickup point.
Once we receive your item, we will inspect it, and If your return is approved, we will initiate a refund to your account.
Cancellation Policy
You can only cancel your order when the order is still in processing status. Only cancellation request made by the means of sending a request to info@Alabamart.com be acknowledged. We do not acknowledge any cancellation requests by other means, i.e. through call.
LATEST UPDATE: DECEMBER 12th, 2022
- With up to 50-hour battery life and quick charging, you’ll have enough power for multi-day road trips and long festival weekends.
- Great sound quality customizable to your music preference with EQ Custom on the Sony | Headphones Connect App.
- Boost the quality of compressed music files and enjoy streaming music with high quality sound through DSEE™.
- Designed to be lightweight and comfortable for all-day use.
- Crystal clear hands-free calling with built-in mic.
- Multipoint connection allows you to quickly switch between two devices at once.
- Find your headphones easily with Fast Pair.
- Connect to your PC easily with Swift Pair.
- 360 Reality Audio compatible so you can fully immerse yourself in sound all around you.
- Siri/Google Assistant was compatible.
- Swivel design for compact and easy carrying.
- Partially made with recycled plastic and uses plastic-free packaging.
- Build-in microphone
Features
Sony WH-CH520
Stunning sound and longer battery life
Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
AT A GLANCE
All your favorite features in the box
Stay powered up for days
A listening experience just for you
Crystal clear calls
Designed for all-day comfort
With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphones battery is running low, a 3-minute quick-charge can give you 1.5 hours of listening time.
Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience.
A built-in microphone provides you with hands-free calling, and it also works just as well for joining an online class or work meeting.1
Not only is the design stylish, but it’s also crafted with ease-of-use in mind. The lightweight build and swivel earcups gently slip on and off, while the adjustable headband, cushion and soft ear pads give you all-day comfort.
Stays powered up for days
Listen longer with up to 50-hour battery life
Keep your music playing all day with a battery life that delivers up to 50 hours of power.1 USB Type-C quick charging gives up to 90 mins of play back from 3 minutes of charge. Now you’ll have enough power for multi-day road trips and long festival weekends.
Enjoy all day comfort
With an adjustable headband, soft earpads and lightweight design, you can find your perfect fit and stay comfortable for longer.
Multipoint connection
For total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically.1
Find your headphones with Fast Pair
Easy pairing with your computer
The WH-CH520 headphones support Google’s Fast Pair feature. Easily find your missing headphones by sound or check their last known location in Google’s Find My Device app on your smartphone.2,3
Swift Pair makes it quick and easy to pair your headphones with your Windows 11 or Windows 10 laptop, desktop PC or tablet. Pop-up pairing guidance appears on nearby Windows 11 or Windows 10 devices when pairing mode is selected.
Keep control with easy-to-use buttons
An easy-to-use selection of buttons help control your headphones, meaning you can play, stop, or skip through your tracks and adjust the volume, all with a tap of your finger.
Voice control
Just say “OK Google” or “Hey Siri” to activate your preferred voice assistant.4 Enjoy entertainment, connect with friends, get information, listen to music and notifications, set reminders, and more.
Listen to and interact with emails in Microsoft Outlook and join Microsoft Teams meetings using Google Assistant or Siri.4
Easy hands-free calling
Conversation flows freely with easy hands-free calling, thanks to the built-in microphone.2 No need to even take your phone from your pocket.
A listening experience just for you
Your sound, just how you like it
Tailor sound to your personal preference by choosing from a variety of pre-sets to match sound quality with the genre of music you're listening to. Or create and save your own pre-sets using the EQ Custom feature on the Sony│Headphones Connect app.3
Make your music more natural
When an original music source is compressed, it loses the high-frequency elements that add detail and richness to a track. Our Digital Sound Enhancement Engine (DSEE) faithfully restores these to produce high-quality sound that’s closer to the original recording.
Feel comfortable, look great
Select the color that suits your style
With a choice of black, blue, white or beige – you can choose whichever suits you best and enjoy comfortable texture and quality.1
Take your music wherever you go
The compact, lightweight design and swivel earcups make the headphones the perfect companion for all of your travels.
Aiming to achieve a zero environmental footprint
Inspired by the beauty of the world, Sony is doing its part to help preserve the Earth, while still allowing creators to produce even more beautiful and creative imagery. With a goal of achieving a zero environmental footprint across the entire Sony Group by the year 2050, we are accelerating numerous green initiatives.
Sustainability in mind
The WH-CH520 headphones are designed for both comfort and environmental consciousness. The headphones use recycled plastic materials, and the packaging uses no plastic.5
Certified headphones for a personalized experience
With 360 Reality Audio certified headphones and the Sony | Headphones Connect app, optimize your experience by analyzing your individual ear shape, and enjoy the ultimate immersive music experience.2
Reviews & Questions
Frequently Asked Questions!
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